James was a valued member of the product management here at Synamedia for a number of years. He excels at being a product evangelist and represented our company, products and strategies at multiple industry events and panels. He also provided support from a product perspective to our account teams that covered the North American and Latin American markets. As he has a wide variety & depth of experience in both the traditional broadcast and IP video experiences, he was able to assist our service provider customers in how to transition their services from the legacy market into more over-the-top services. James also served as a product management interface to a number of key partners for us in the video streaming ecosystem. Meeting with them frequently, discussing product backlogs, roadmaps, strategic direction. His positive attitude and willingness to take on tasks with a great level of detail made him a welcomed teammate that was always willing to help others and learn new things.